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Message: <blockquote data-quote="Christine.A" data-source="post: 193000" data-attributes="member: 497">Hey guys, this is the second time I’ve gotten spiders from Casey. As before she was very responsive and the purchase was done with rather quickly. She even gave me a deal as I was buying multiples. Unfortunately my package took an extra day to arrive (not her fault) and the package arrived undamaged. Her packing was great and most of my spiders arrived completely unharmed and perfect. Unfortunately the M. balfouri had somehow managed to hurt herself in the shipping process. Many concerned messages were exchanged and Casey provided advice as it seemed that it was just a leg injury. Unfortunately the damage was more severe than it seemed and she passed away. A real shame as she was a beautiful tarantula, but things happen. Casey remained very active in communication and offered various ways to compensate for the loss despite my belief it wasn’t her fault. I will be getting some slings that I’m sure will arrive happy and healthy.Despite the unfortunate loss this has been a great experience from a customer service stand point and she really is a stand up, trust worthy person who definitely deserves your business. 10/10 will do business with her again.</blockquote>