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Tarantula Forum Marketplace
Tarantula and Invert Vendor Reviews
AVOID Reptile City, from Honey Grove Texas
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<blockquote data-quote="Angelo" data-source="post: 186477" data-attributes="member: 35018"><p>Terrible services! If you are considering buying from them, please reconsider as there are other businesses out there that are excellent in customer service. So I purchased online thru their website in Dec 5. I never got any confirmation about the status of my order. One week later, i decided to call them and asked and this dude who answered the phone wont look up my order after providing my order #. He said it’s much faster to just tell him what items i ordered and so I did (2 scorpions and 2 tatantulas all amounting to $159.92) and told me “it is ready for shipment tomorrow Dec 16). On Dec 18, friday (two days later) I still have not received any email or texts regarding my shipment. I was worried and so I requested for refund. I did not get any answer. This morning, Dec 22, i emailed them again regarding my refund request and Im attaching our conversation below.</p><p></p><p>(i meant to say One week later and not Two weeks later in my email <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite7" alt=":p" title="Stick Out Tongue :p" loading="lazy" data-shortname=":p" />)</p></blockquote><p></p>
[QUOTE="Angelo, post: 186477, member: 35018"] Terrible services! If you are considering buying from them, please reconsider as there are other businesses out there that are excellent in customer service. So I purchased online thru their website in Dec 5. I never got any confirmation about the status of my order. One week later, i decided to call them and asked and this dude who answered the phone wont look up my order after providing my order #. He said it’s much faster to just tell him what items i ordered and so I did (2 scorpions and 2 tatantulas all amounting to $159.92) and told me “it is ready for shipment tomorrow Dec 16). On Dec 18, friday (two days later) I still have not received any email or texts regarding my shipment. I was worried and so I requested for refund. I did not get any answer. This morning, Dec 22, i emailed them again regarding my refund request and Im attaching our conversation below. (i meant to say One week later and not Two weeks later in my email :p) [/QUOTE]
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Forums
Tarantula Forum Marketplace
Tarantula and Invert Vendor Reviews
AVOID Reptile City, from Honey Grove Texas
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