Normal
ive had it with ken, the first time I ordered from him he refused to ship for about a month because it was to cold, which I appreciated. but then it started warming up, other people were shipping and he still declined. His shipping methods are the absolute worst and are unacceptable and unfair to the animals. he provides zero humidity, vials are thrown in the box loosely and roll around and bang off each other. The final straw came earlier this month when I ordered an ephebopus rufescens from him and it arrived DOA. He replaced it and covered the shipping, but the other rufescens arrived DOA also. Zero humidity vial with a heat pack right on top of it, he cooked the spider. Until ken learns how to ship and package I strongly recommend not ordering from him, and its tempting because his selection is pretty good. But no one wants dead spiders over and over