Normal
I hope you are joking Alyeska I have a shop with 10,000 bugs of course the newpaper we pack with gets a little dirty, we have more dust than you can imagine The paper towel is to give it something to hang onto in shipping not sure what else you would want to put in there that is padded and gives the animal something to hang onto in shipping. Who doesn't use toilet paper or paper towel to ship these guys?