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<blockquote data-quote="ryanm7277" data-source="post: 219578" data-attributes="member: 39010"><p>Actually, you are turning to the community for help and a s a community we could potentially help. While no one wants anything bad to happen to a business if it is in fact the customers fault for not following the LAG GUIDELINES they have in place, you could try to seek help from someone who knows how to use a computer and post pictures of the time you received the spiders from FedEx or picked them up? Also you could post pictures of the time that you called them via your cell phone bill(black out your phone number and address off the bill. And the person that helps you post that can help you post the photos of the dearly departed spider. Now this may not result in you getting a free replacement spider, and you claim may still go unanswered, but your post and story will have proof attached the post so it doesn’t happen to anyone else. </p><p></p><p>If you can’t do any of that, then it’s understandable why Fear Not Isn’t going to replace your spider and this post should be ignored. But if your can provide the proof to the community, maybe they will see this and rectify the situation to your satisfaction.</p><p></p><p>Like other have stated they don’t want to rip anyone off and are usually really good about replacements and should replace the spider. There are people out there who try to get free spiders in very disturbing ways so they do need to protect themselves and that’s why this stuff is in place.</p></blockquote><p></p>
[QUOTE="ryanm7277, post: 219578, member: 39010"] Actually, you are turning to the community for help and a s a community we could potentially help. While no one wants anything bad to happen to a business if it is in fact the customers fault for not following the LAG GUIDELINES they have in place, you could try to seek help from someone who knows how to use a computer and post pictures of the time you received the spiders from FedEx or picked them up? Also you could post pictures of the time that you called them via your cell phone bill(black out your phone number and address off the bill. And the person that helps you post that can help you post the photos of the dearly departed spider. Now this may not result in you getting a free replacement spider, and you claim may still go unanswered, but your post and story will have proof attached the post so it doesn’t happen to anyone else. If you can’t do any of that, then it’s understandable why Fear Not Isn’t going to replace your spider and this post should be ignored. But if your can provide the proof to the community, maybe they will see this and rectify the situation to your satisfaction. Like other have stated they don’t want to rip anyone off and are usually really good about replacements and should replace the spider. There are people out there who try to get free spiders in very disturbing ways so they do need to protect themselves and that’s why this stuff is in place. [/QUOTE]
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