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Is your substrate damp? If so and they have a shallow burrow (not a full one as they are terrestrial) the burrow should be sufficient enough to be cool for them with damp substrate in this weather
Hiiii don’t be worried I know it can be scary I was the exact same as you when I got my first t who was in fact a pulchra.
If it’s closed it off more than likely trying to moult just spray one corner of the tub by overflowing the water dish slightly not too much though it will raise the...