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Good morning Dianna & welcome to the forum. I have a small colony of Gromphadorhina portentosa, hissers & a another colony of Archimandrita tessellata, pepperd roaches.
First. If the water bowl is empty, then yes fill it up. Second if you did disturb her during the molting process, then do not beat yourself up. This will happen in the wild & having accidentally done it to two of my T's. She will be fine.
I use things like coke bottle, milk container, coffee jar & peanut butter lids & have several enclosures with several water dishes in them. If they want to bury or two lids, I am fine with that. I even have one who has moved a water dish & webbed it into it's burrow entrance.
And as for the...
We only feed our T's weekly & they can easily go 2 weeks between feeds with no harm at all. So when we go away it is our dogs & birds we need family to look after, not our T's.
Following this, I went looking & up popped the trustpilot page. And yes, I know we cannot ever trust, trustpilot. But there is a common theme running through all of those negative reviews.
https://uk.trustpilot.com/review/creaturesfromthenorth.eu