I ordered a nhandu chromatus, 25 Roaches witch there are way more than that, and water crystals. The tarantula came live and well. She was able to answer my questions very fast and professional. The shipping was fast (even with USPS lol) but the heat pack and packing was great! I am telling everyone who is looking to buy a tarantula online to go to her, her website is done very well and her prices are great. 100% Positive!